Your Agreement: Simple, Clear, and Built for Your Protection
To enjoy these benefits, renters agree to a few straightforward terms that keep everyone safe and compliant. You agree to follow the rental agreement, maintain confidentiality when interacting with customers, and help secure the property. You may end your contract at any time with notice. You pay our Short Sale Member Fee, which covers your vetting, your pets’ vetting, and gives you full 24/7 access to our support team. You agree to be part of our Short Sale Rental Pool, allowing owners to select you for future placements — and when they do, we become your brokers, ensuring transparency and fairness.
You agree not to allow any third‑party access without notifying us first, because the owner still legally owns the home until the court says otherwise. You agree to speak with our attorney when needed, and you may be responsible for a short sale defense fee if legal support is required on your behalf. You will not communicate directly with property owners unless your contract specifically allows it. You understand that immediate move‑out notices are rare but possible, and you may need to store your belongings temporarily. There are no guarantees of long‑term stays beyond the legal contract. In some cases, renters may be allowed to repair or improve the property in lieu of rent — and when that happens, we may require an escrow account to ensure funds are available for agreed‑upon work. All such conditions are clearly written into your contract, including allowances for pets with proper insurance.
